At Herticle, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you shop with us.
When you place an order, we collect:
We do not collect or store your payment card details. All payment processing is handled securely by Stripe, a PCI-DSS compliant payment processor.
We use your information solely to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payments are processed by Stripe, Inc. When you check out, you are redirected to Stripe's secure hosted payment page. Stripe collects and processes your card information under their own Privacy Policy. We only receive confirmation of a successful payment and your shipping address from Stripe.
We use minimal, functional cookies and browser localStorage to:
We do not use advertising or tracking cookies.
We retain order information for as long as necessary to fulfil our legal and accounting obligations, typically 7 years. You may request deletion of your personal data by contacting us at [email protected], subject to legal retention requirements.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us at [email protected].
We use HTTPS encryption for all data transmitted to and from our website. We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or visit our Contact page.